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For nearly 150 years, Scotts has been helping homeowners enjoy a beautiful outdoor space. We take pride in our work as leaders in the lawn and garden industry, so when we hear about even one unhappy homeowner, thatç—´ too many for us. In recent weeks, your experience with our product may have failed to meet your expectations. This year, in an effort to improve our popular Scottsï½® Turf Builderï½® Bonusï½® S Southern Weed & Feed, we changed the formulation for better weed control. Unfortunately, some homeowners, primarily those with centipede grass, have reported damage to their lawns after using this new product. We deeply apologize for the inconvenience our consumers may be experiencing.
Scotts is committed to doing what is necessary and appropriate to repair any damage to your lawn. However, given the nature of this matter, it may take several weeks or longer to address concerns associated with your lawn. We are grateful for your patience during this time. We値l need some information from you before we can address your lawn; please click here to complete a brief online form. Make sure you have your proof of purchase and at least two digital images of your lawn to upload. A member of our Consumer Service team will contact you within 5-10 business days to discuss the details provided on your completed online form.
Again, we appreciate your continued patience and cooperation as we work to resolve all consumer concerns related to our Scottsï½® Turf Builderï½® Bonusï½® S Southern Weed & Feed products.
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Quote:
For nearly 150 years, Scotts has been helping homeowners enjoy a beautiful outdoor space. We take pride in our work as leaders in the lawn and garden industry, so when we hear about even one unhappy homeowner, thatç—´ too many for us. In recent weeks, your experience with our product may have failed to meet your expectations. This year, in an effort to improve our popular Scottsï½® Turf Builderï½® Bonusï½® S Southern Weed & Feed, we changed the formulation for better weed control. Unfortunately, some homeowners, primarily those with centipede grass, have reported damage to their lawns after using this new product. We deeply apologize for the inconvenience our consumers may be experiencing.
Scotts is committed to doing what is necessary and appropriate to repair any damage to your lawn. However, given the nature of this matter, it may take several weeks or longer to address concerns associated with your lawn. We are grateful for your patience during this time. We値l need some information from you before we can address your lawn; please click here to complete a brief online form. Make sure you have your proof of purchase and at least two digital images of your lawn to upload. A member of our Consumer Service team will contact you within 5-10 business days to discuss the details provided on your completed online form.
Again, we appreciate your continued patience and cooperation as we work to resolve all consumer concerns related to our Scottsï½® Turf Builderï½® Bonusï½® S Southern Weed & Feed products.
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